How do I add more Users for our Organization?

Click on ORDERS > MY USERS Click on + ADD NEW USER Fill out the details Email, Full name. Click on the ORGANIZATION dropdown and select the Organization the user will be assigned to. Note. Leaving the PASSWORD field blank will send an email to the user’s email to...

How do I access the Devices Portal?

Logged in to the Customer Portal, click on the DEVICES tab to access the Devices Portal. Note: The user should be allowed access to the Devices Portal upon creation.

How do I add a Credit Card to my Account?

Log in to the portal https://customers.rabbit.run/ Click on your name (top-right corner) in the customer portal and then click on User Profile. Go to Payment Cards on the left side of the screen. Fill in details and Add a new card. Click on “ALLOW OTHER...

How do I make an Order?

Log in to the portal at https://customers.rabbit.run/ Click on ORDERS > MY ORDERS Click on NEW ORDER. If any special-order code is given, paste it into the field and click on Update order code. Select the Base License for the order. Make sure it is under the...

How do I reach RabbitRun Support?

RabbitRun Support Team can be reach at the following channels to ask for assistance: Email: support@rabbit.run Phone Number: 1-727-390-3390