SD-WAN as-a-Service

Installation and Support Reimagined

SD-WAN

as-a-Service

Our Managed Service Provides Ease of Use and Installation, while our Monitoring and Alerts System Helps Partners Get In Front of Service Issues.

Ease of Installation & Support

  • RabbitRun devices are easy to install and can be deployed behind existing ISP modems.
  • No need for static IP from our ISP – we do not have a double NAT problem.
  • Connect to your device remotely from our devices portal using our Jump Service. (Even if the device is behind NAT)
  • No broadband, no problem – use our 4G Modem to access the Device.
  • Drop-ship preconfigured devices to your customer.
    We ride with you on your install – (video & screen sharing for install)

Monitoring & Management

Our SD-WAN Monitoring and Alert System charts device activity and emails notification alerts for connectivity, SIP accounts, and Power.

  • Get MOS Scores and Service Metrics

Notifications

  • Device – Link Down / Restored
  • Device – Site Down / Restored
  • SIPWatch – Phone Register / De-Register
  • PowerWatch – Power On / Off

Jump Service for Devices

  • Support escalations require easy and secure remote access to devices.
  • Save Install Time – Eliminate provider modem configuration requirements and support.
  • Save Support Time – No disturbing customers to request remote access to their PC.
  • Jump Service gets support technicians on the RabbitRun device even when behind NAT.
  • Perform advanced diagnostics & testing.

LAN Jump

  • Connect to any device on the LAN

Connect to Phones and ATA Devices

  • Access the web user interface of a phone that is on the LAN without port mapping or the need for a VPN client.

IF YOUR CUSTOMERS ARE LOOKING FOR
“ALWAYS ON VOICE & POS”, WE HAVE THE SOLUTION!

Let’s Work Together – Partner with Us!