How do I access the Device’s UI?

Under the Devices Tab, click on the Globe () Icon to be redirected to the device’s UI. Contact RabbitRun Support for the login Credentials.

How do I setup Alerts?

Logged into the Devices Portal, edit the DEVICE INFORMATION (Pencil Icon). Click on the Alerts Tab. Put a check on the Checkbox for the Alerts the user wants to receive notification from. Device Uptime – This alerts the user when the device goes offline. Team...

How do I edit a Device’s Information?

Under DEVICES view, click on the PENCIL icon to edit device information. Device Section Under DEVICE, edit the Hostname, Location of the site, Organization the device will be assigned to and click on the ACTIVATE THIS DEVICE checkbox upon installation. License Section...

What are the things I can view in the Devices Portal?

Organization – This section shows all MSP or Organizations within the MMSP / MSP. New Organizations can also be added by clicking the ADD button. Users – This section shows all users within the MMSP/MSP. New Users can also be added by clicking the ADD button. Devices...