How do I enable Escalation Alerts?

If the Partner/Customer wants to be sent Email Alerts 30 minutes and not immediately after a LINK or the DEVICE is DOWN, this can be done with the Escalation Alerts. Escalation Alerts can be setup for 30 minutes, 1 hour or 2 hours. Setting up Escalation Alerts. Click...

What is SIPCID and how to avail the feature?

RabbitRun makes SIP Caller ID Feature built-in and eliminates the need for 3rd Party Caller ID Equipments and Costs! How do we enable the SIP Caller IP Feature? Note: SIPCID cannot be enabled without the SIPCID addon License. To avail of the SIPCID, please send a...

How do I order a POTS Kit?

Send an Email to Support (support@rabbit.run) requesting to purchase a POTS Kit with the following details for shipping. Customer Details Customer Organization Name Complete Address Contact Number Shipping Details Contact Person Complete Shipping Address Contact...